Returns

Riverdaleshop,cc offers proven reliability due to its structures. This also ensures quality. In addition, we have a QA group to check if your ordered items are in perfect condition before they are shipped.

However, you must confirm your size before or within 12 hours after purchase. We ship from various warehouses around the world to different countries closest to your location for fast delivery.

Our Guarantee

Your satisfaction is our most important concern.

In case you receive the wrong goods, it would be ideal if you send us an e-mail immediately so that you can receive a replacement with the right goods.

If you are not completely satisfied with the quality, you can return the goods within 30 days of purchase to one of our returns warehouses (we will let you know the location) and you will receive a refund in the form of a shopping voucher. We regret that a cash refund is not possible

 

Return process

Customers can only return new, unopened and unused items sold by Riverdaleshop.cc within 30 days of the date of receipt.

The goods must be returned in an undamaged, unworn condition.

In case of a return send us an email to support@riverdaleshop.cc
We will then give you the address of the returns warehouse where you can send your goods.

A tip: You can send the goods worldwide free of charge up to 25 EUR with the PayPal returns service. More information here:

https://www.paypal.com/de/webapps/mpp/refunded-returns


To inquire about a delivery time, please contact our customer support. In case you need assistance, please send us an e-mail to: support@riverdaleshop.cc